Shipping policy

All items are made-to-order.  This means that when you place your order, we print that item/s just for you, one at a time foe the best quality!

Orders are processed when the payment is accepted.

All of our products are handmade they have a 2-3 day process time before they're shipped out.   Our free standard USPS shipping time is 6-10 business days.

Please note:

  1. Canvas/ Poster/ Metal Sign:  These packages cannot be delivered to a PO box.
  2. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
  3. In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request. 

ORDER TRACKING

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us and we can take care of this for you.

We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. 

INCORRECT ADDRESS 

Make sure you provide the correct address at checkout because:

  • We are not responsible if your order gets delivered to the wrong address or returned to sender.  Before reaching out to our customer support, please check your given shipping address first.

  • For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.
  • If you contact the carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering macorner.co and if you have any questions, please don't hesitate to contact us.